Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
Rom Valley Way, Romford, Essex, England, RM7 0AGReviews
Reviews
Had my first infusion today and looked after by Kim and Zina. They were all extremely efficient and took the time to answer the many questions I had. They also made sure I was comfortable and kept me updated with every stage of the process. A really positive experience ! Thank you!
why offer the service if noone is going to answer spent half my day waiting now
I would like to offer my apologies for the wait you experienced when accessing our service. We do attempt to see all patients as close as possible to their appointment time, or as quickly as possible when accessing our walk in emergency service. If you would like to contact the service to discuss this further with me, or the department manager, we would be happy to do so.
waited for 2 and half hours in your 'waiting room' with no indication of how long it might take or anything shocking service
I am sorry that you had such a long wait when attending our service, and that you were not kept informed as to why, or how long the wait would be. We do attempt to see all patients as close as possible to their appointment time, or as quickly as possible when accessing our walk in emergency service. I will discuss with our reception team as to the importance of keeping patients informed. Thank you for taking the time to feedback to the service. If you would like to contact the service to discuss this further with me, or the department manager, we would be happy to do so.
providing the propel information.
Answering all the question .
friendly stuff, feel well looked after each time.
I have been treated with care and respect { }
Very good experience.
* The class was very well given and presenters. Sally engaged everyone in the class and made it very entertaining.
Resources
Short link to review Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust: http://iwgc.net/ems9h